Shipping policy

At L U N A, every item is made to order and carefully prepared before it begins its journey to you.
Where We Ship
We currently ship within the United States only.

Order Processing

Because our products are made to order, please allow approximately 2–7 business days for production before shipment. Processing times may vary during high-volume periods, holidays, promotions, or product launches.
You will receive an email notification with tracking information once your order has shipped.

Standard Shipping
We currently offer Standard Shipping, with estimated delivery of 4–10 business days after fulfillment.
Shipping rates are calculated and displayed at checkout.

Free Shipping
We offer Free Standard Shipping on U.S. orders of $99 or more.

Tracking
Tracking information will be sent to the email address provided at checkout once your order has shipped. Please allow some time for the carrier to activate and update the tracking information.

Delivery Estimates
Production and shipping times are separate. All delivery dates are estimates and are not guaranteed. Delays may occur due to carrier operations, weather conditions, high-volume periods, incorrect shipping information, or other circumstances beyond our control.
Please ensure that your shipping address is complete and accurate before submitting your order. 

If you have any questions about your shipment, please contact us at lunateeshop@gmail.com